Shipping policy

Shipping Policy – GLOWCART

Thank you for shopping with Petuno. We are committed to delivering your pet’s favorite products quickly, safely, and reliably across UAE

Processing Time
All orders are carefully processed within 1–3 business days after payment confirmation. Once your order is prepared and shipped, you will receive a confirmation email with tracking information.

Shipping Time (UAE)
Estimated delivery time within UAE is 5–7 business days. Delivery times may vary depending on demand, holidays, or courier delays, but we always aim to deliver your order as quickly as possible.

Shipping Cost

  • Free shipping on all orders within UAE.

  • No hidden fees or extra charges.

Order Tracking
After your order is shipped, you will receive a tracking number by email so you can easily monitor your package until it arrives at your door.

Delivery Partners
We work with trusted international and local shipping partners to ensure your package arrives safely and on time.

Incorrect Address
Please ensure that your shipping address is correct when placing your order. GLOWCART cannot be responsible for delays or delivery issues caused by incorrect address information.

Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact our support team and we will be happy to assist you in resolving the issue.

Customer Support
Your satisfaction is our priority. If you have any questions about your shipment, feel free to contact our support team and we will gladly help.

Thank you for trusting GLOWCART